Quality Interactions is an e-learning platform that provides cultural competency training for healthcare professionals. The platform helps healthcare providers reduce unconscious bias and as a result improve health outcomes for patients of all cultural backgrounds, including people of color, immigrant, bilingual and LGBTQ patients, and those who are uninsured. The company’s clients include Mass General Hospital, Aetna, and Dana Farber Cancer Institute. In 2019, Quality Interactions partnered with the Mayo Clinic on a large deal that has set the company up well for the next stage of growth.

In 2018, BII Fund made a convertible debt investment to support product development and growth. In 2020, BII Fund made a second loan to support company growth as they service larger contracts and expand content. We are happy to be supporting them through this stage of their business!